Messaging Your Attendees

# Messaging Your Attendees Need to send a "doors open at 7", a venue change, or a thank-you? **Attendee messages** email everyone holding tickets to a specific event. ## Compose a message For an event, write a **subject** and **body**, then choose a **recipient filter**: - **All** ticket holders. - **Confirmed** orders only. - **Refunded** orders (for cancellation notices). Save it as a **draft**, then send. TicketCobra shows the **recipient count** and tracks **opens** and **clicks**. ## Messages vs. campaigns - **Attendee messages** target the buyers of one event — ideal for logistics. - **[Email campaigns](#/help/marketing-overview)** target your broader [contacts](#/help/crm-and-ai-outreach) for promotion. ## SMS instead For time-sensitive reminders, an [SMS blast](#/help/sms-notifications) can reach attendees faster than email.